Customer Service

Customer Service & General Info

Call Us
For general inquiries and questions about your order status, give us a ring. We're always happy to hear from you. 

Ph: 1-205-392-8261

Email: motiffshop@pacificwest.com

Text Us
Monday-Sunday 6am-5pm CST

Ph: 1-205-440-2078

By texting the Motiff Shop Customer Care Team, you agree to receive text messages. We use your personal information to respond to your messages and for training and quality purposes.

Live Chat
Chat with Customer Care team in real time. The icon will show when a service agent is available. Monday-Sunday 6am-12pm CST

Media Inquiries
 Please feel free to contact the PR team via corpmail.motiffshop@mail.com